Privacy Policy

1. Introduction

Welcome to the Privacy Policy of Lucky Fresh – Bagulya Roller Flour Mill ("we", "our", or "us"), operating under GSTIN: 23AXXXXX0000X1Z5 and FSSAI Lic. No.: 11224999000XXX, located at Chhadiya, Gram Trambakpur, Aron Rd, Ashoknagar, Bhonra Khati, Madhya Pradesh – 473331.

This Privacy Policy explains how we collect, use, protect, and handle information submitted through our website www.luckyfresh.in. By using our website or submitting your information through our contact form, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect only the information you voluntarily provide to us through our contact and enquiry forms. This may include:

• Your name (first and last)
• Email address
• Phone number (optional)
• City or district
• Type of enquiry (distributorship, bulk order, product information, etc.)
• Your message or enquiry details

We do not collect any payment information, financial data, or sensitive personal data through this website.

3. How We Use Your Information

Information submitted through our forms is used only for business communication. Specifically, we use your information to:

• Respond to your enquiry, question, or request
• Provide product information, pricing, or quotes
• Process distributor or retailer partnership applications
• Send a one-time automated response confirming receipt of your message
• Follow up on pending business discussions

We will never use your information for unsolicited marketing, spam, or any purpose unrelated to your original enquiry without your explicit consent.

4. We Do Not Share Your Information

We respect your privacy and do not share your personal information with third parties. Specifically, we do not:

• Sell, rent, or trade your personal information to any third party
• Share your details with advertisers, data brokers, or marketing companies
• Disclose your information to any external business partner without your consent

The only exception is our contact form processing service (FormSubmit), which transmits your form data securely to our business email. FormSubmit does not store your data beyond the delivery of the message. You can review their privacy practices at formsubmit.co.

5. Data Storage and Security

Form submissions are received via email at our business email address and stored only in our private business email system. We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

We retain your enquiry information only as long as necessary to address your request and maintain reasonable business records, typically not exceeding 2 years.

6. Cookies and Website Analytics

Our website currently does not use tracking cookies, third-party analytics scripts, or remarketing pixels. We do not track your browsing behavior across other websites. If this changes in the future, this Privacy Policy will be updated accordingly.

7. Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal information from our records
• Withdraw any consent you have given at any time

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our website is intended for business-to-business and business-to-consumer communication with adults. We do not knowingly collect personal information from individuals under 18 years of age.

9. Links to External Websites

Our website may contain links to external websites such as Google Maps. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will always be available on this page with a revised "Last Updated" date. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: